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How spikebet Handles Your Personal Information

Your privacy matters to us — not as a legal checkbox, but as a real part of how we run your account. This policy covers exactly what we collect when you use spikebet, how that data moves through our systems, and what choices you…

Account data protectedPayPal, Venmo, Play+ transaction privacyYour right to request dataNo data sold to third partiesMobile session security

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What We Collect and Why We Use It

spikebet Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open a spikebet account, we collect the information needed to verify your identity, process transactions, and keep your account secure. That includes your name, email address, date of birth, and the payment details associated with your chosen method — whether that's PayPal, Venmo, or

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a Play+ prepaid card. We also collect session data: device type, browser, IP address, and in-app behavior. This operational data helps us detect unusual activity and maintain continuity when you switch between mobile and desktop. We do not sell your personal information to marketers or unaffiliated
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third parties. Where we share data — for example, with payment processors to clear a PayPal or Venmo transaction — that sharing is limited strictly to completing the service you requested. We retain account records for as long as required by applicable state regulations and our
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own fraud-prevention obligations. If your account is closed, certain records may be held for a defined period under those same obligations. Availability of our services depends on state law and eligible states.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply encryption to data in transit and at rest, and access to account records is restricted to staff with a specific operational need. Your payment history — including PayPal and Venmo transactions — is stored in isolated systems separate from your public-facing profile. Here is a closer look at the four areas that matter most.

Cookies and Tracking

We use session cookies to keep you logged in across mobile and desktop. Analytics cookies help us understand which pages load slowly on your device so we can fix them.

Account Security

Every spikebet login is protected by multi-factor authentication. If we detect a new device — say, you log in on a tablet after using your phone — we send a one-time code to your registered email before granting access.

Data Retention

Active account records are kept for the duration of your account and for a period afterward as state regulations require. Payment transaction logs tied to PayPal, Venmo, or Play+ are retained for fraud-prevention and compliance purposes.

Your Request Rights

You can ask us to show you the data we hold, correct anything inaccurate, or request deletion where no regulatory obligation prevents it. Submit that request via live chat or email and we will respond with next steps.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is handled — or if you want to request access to, correction of, or deletion of your personal information — our support team can walk you through the process. Requests are handled through the channels below, and we aim to confirm receipt within one business day.

Live Chat Start a live chat session from your spikebet account dashboard to reach an agent who can open a data request on your behalf.

Email Support Send your privacy request to our dedicated support address. Include your account email and the specific action you are requesting — access, correction, or deletion.

Account Settings Some data updates — like your linked PayPal email or your Venmo handle — can be changed directly inside your account settings without contacting support.

Privacy Questions We Actually Get Asked

These are the questions we hear most often about how spikebet handles personal data — answered straight, without the legal runaround.

We collect your name, date of birth, email address, and the payment details you provide — such as your PayPal account or Play+ card number — along with device and session data needed to secure your login.

We share data only where required to complete a service — for instance, passing payment details to PayPal or Venmo to process a transaction. We do not sell your information to advertisers or unrelated companies.

Open a live chat session or email our support team with your account email and a request for a data summary. We will confirm receipt and provide what we hold within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. Some records may be retained for the period required by state law or our fraud-prevention obligations, but we will explain exactly what applies to your account.

Payment records tied to PayPal, Venmo, and Play+ are stored in systems isolated from your general profile, encrypted at rest, and accessible only to staff processing your specific transaction or a flagged support case.

We use cookies for session management and performance analytics. You can turn off non-essential cookies through your browser settings. Disabling session cookies may affect your ability to stay logged in across devices.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoTerms & Conditions Infospikebet Betting Glossary

How spikebet Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy Rights

Privacy Questions We Actually Get Asked

01 What personal information does spikebet collect when I create an account?

02 Does spikebet share my data with third parties?

03 How can I see the data spikebet holds on me?

04 Can I ask spikebet to delete my account data?

05 How does spikebet protect my payment information?

06 Does spikebet use cookies, and can I turn them off?

Privacy Policy

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